7:30am | 7:30am - 9:00am Registration, Breakfast, Exhibits Open, Charity Activity Registration, Breakfast, Exhibits Open, Charity Activity Ort: Normandie Lounge, Time: 7:30am - 9:00am (Normandie Lounge) |
9:00am | 9:00am - 9:50am Opening Keynote Opening Keynote Ort: International South, Time: 9:00am - 9:50am Bryan Cheung, Liferay, Inc. (International South) |
10:00am | 10:00am - 10:30am Make the Most of Audience Targeting 2.0: New Features and Tricks Make the Most of Audience Targeting 2.0: New Features and Tricks Ort: Continental A, Time: 10:00am - 10:30am Abstract:
Audience Targeting is Liferay DXP modular solution for Digital Marketing. You can easily extend its segmentation features by adding new rule modules. And in order to track the effectiveness of your campaigns, you can extend Audience Targeting reporting capabilities with new metrics and reports. Julio Camarero, Liferay, Inc. (Continental A) | 10:00am - 10:30am XTIVIA: A Global Developer Portal XTIVIA: A Global Developer Portal Ort: Continental B, Time: 10:00am - 10:30am Abstract:
This talk will focus on the implementation of a global developer portal that allows one of the world’s top 3 gaming platform companies to improve the onramp and ongoing experience of third-party game developers that wish to release titles for their gaming consoles. In this implementation, XTIVIA helped the client leverage various Liferay capabilities ranging from Content Management (CMS), Staging and publishing content, and Multi-language Support to Registration, Security, Workflow, Message Boards and Collaboration Tools. Additionally, Liferay is used as an application development and delivery platform that integrates a variety of internal systems ranging from third party packaged software to various custom systems and applications. Matt Wolinski, Sr. Enterprise Architect (Continental B) | 10:00am - 10:30am Best Practices for Upgrading to DXP Best Practices for Upgrading to DXP Ort: Continental C, Time: 10:00am - 10:30am Abstract:
Come hear my experiences during my initial upgrade to DXP from Liferay 6.1.30. We will show some of the pitfalls we experienced so you can avoid them! I will discuss all aspects of the upgrade, from search engines to databases to code. Brett Swaim, Liferay, Inc. (Continental C) | 10:00am - 10:30am Case Study: QAD’s Evolving Web Systems Architecture Case Study: QAD’s Evolving Web Systems Architecture Ort: Boulevard A, Time: 10:00am - 10:30am Abstract:
Recently, QAD successfully launched a new global customer support website, and are now positioned to add more features and benefits to customers. A large part of the success can be attributed to an approach which carefully considers several aspects of IT architecture. At the outset of the project, there was a need to evaluate the infrastructure and determine if business requirements could be met, which included personalization, usability and analytics. Customer data had to be modeled, across several systems including Marketo, Salesforce, Sugar CRM and their data warehouse. This data had to be included in a custom user profile within Liferay and then leveraged via Audience Targeting rules in order to segment customers into appropriate groups. The goal was to provide a user experience tailored to the user according to specific knowledge of each customer. (Boulevard A) |
10:40am | 10:40am - 11:10am The ROI of Modularity The ROI of Modularity Ort: Continental A, Time: 10:40am - 11:10am Abstract:
Liferay 7.0 has put a huge emphasis on modularity. What does that buy you? Why should you upgrade? (Continental A) | 10:40am - 11:10am AvMed: Delivering a Superior Health Experience With Liferay AvMed: Delivering a Superior Health Experience With Liferay Ort: Continental B, Time: 10:40am - 11:10am Abstract:
For healthcare solution providers, delivering a superior customer experience means building solutions that individually cater to all audiences - patients, providers, agents, and members - all the while reinforcing its own brand and value. In this session, AvMed, one of Florida’s oldest and largest not-for-profit health plans, shares its journey in modernizing its web presence, and how Liferay’s flexible platform serves as the foundation for delivering personalized experiences through targeted content and self service capabilities. (Continental B) | 10:40am - 11:10am Loyalty Is Dead: Using Customer Experience to Create Genuine Enthusiasm (and Bury Your Competition) Loyalty Is Dead: Using Customer Experience to Create Genuine Enthusiasm (and Bury Your Competition) Ort: Continental C, Time: 10:40am - 11:10am Abstract:
Everyone seems to be talking about Customer Experience (CX) right now, but here's a secret: almost nobody is doing it right. This session will review the pillars of customer-centric engagement strategy, and why they have been proven to matter. Then we'll take a look at key ways Liferay has helped companies build effective CX solutions--and review which features in DXP are critical for your CX tool belt. Henry Nakamura, Liferay, Inc. (Continental C) | 10:40am - 11:10am Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard C, Time: 10:40am - 11:10am (Boulevard C) |
11:20am | 11:20am - 11:50am Modularity: Unleashing the Full Potential of OSGi with Liferay DXP Modularity: Unleashing the Full Potential of OSGi with Liferay DXP Ort: Continental A, Time: 11:20am - 11:50am Abstract:
Modularity, modularity, modularity. That’s all we hear these days. Yet, well-designed modular systems are still the exceptions rather than the rule. Why is that? Thinking in modular terms requires a concerted effort and a mindset change until it becomes second nature. Throughout this talk, you will learn how to leverage the power of OSGi in Liferay DXP to implement modular systems. For instance, you will learn how to (re)implement some classic design patterns using the OSGi runtime, making them even more useful than before. You can think of this talk as your first step towards modularity nirvana. Igor Arouca, Liferay, Inc. (Continental A) | 11:20am - 11:50am Secret Sauce to Rolling Out Multiple Websites on Liferay Secret Sauce to Rolling Out Multiple Websites on Liferay Ort: Continental B, Time: 11:20am - 11:50am Abstract:
At Daiichi Sankyo, we believe in the ability to respond to the changing landscape. In the last 8 years, we have leveraged Liferay in our ecosystem to align our individual, departmental and corporate goals. In our assembly line, we had 36 Brand websites that catered to diverse audiences - patients, healthcare professionals, pharmacists and more. Our ability to respond to our competition is measured by how quickly we could roll these sites out. So we grouped the websites based on their nature, audience and application and utilized Liferay to create a framework with dynamic components that can be reused across these websites. Each site is differentiated based on their design and brand guidelines and features applicable for that portal. These sites were responsive on various devices. The approach of leveraging a “Lego block style” reusable module simplified what at the inception seemed like a daunting task. Our sites were up and running in no time. We have already gone LIVE with 16 websites this year and 4 other external facing sites. We also saved cost as we were able to cut-down on a few services with our agency. Currently, we are building Single Page Applications (SPA) using Liferay and Angular JS. These websites are highly responsive with a mobile app like interface. Our roadmap also includes upgrading to Liferay DXP to leverage its new features. Join us for this 30 minute session, as we share our learnings and experience working on Liferay to create reusable frameworks that save time and cost. Ravinder Singh, Daiichi Sankyo Inc. (Continental B) | 11:20am - 11:50am Slice and Dice: How to Build Digital Marketing Segments Slice and Dice: How to Build Digital Marketing Segments Ort: Continental C, Time: 11:20am - 11:50am Abstract:
Segmentation is key to understanding customers and creating targeted digital experiences. The abundance of new data sources, tools, and techniques creates an opportunity to turn segmentation capabilities into a competitive advantage. In this talk, learn the art and science of segmentation from start to finish. Corbin Murakami, Liferay, Inc. Minhchau Dang, Liferay, Inc. (Continental C) | 11:20am - 11:50am Case Study: Leading Your Company's Digital Transformation Case Study: Leading Your Company's Digital Transformation Ort: Boulevard A, Time: 11:20am - 11:50am Abstract:
A case study in the journey to move international universities into the digital age. Brian Laird, Apollo Education Group, Inc (Boulevard A) |
11:50am | 11:50am - 1:40pm Lunch, Exhibits Open, Charity Activity, Speed Consulting, Food for Thought Lunch, Exhibits Open, Charity Activity, Speed Consulting, Food for Thought Ort: Grand Ballroom, Time: 11:50am - 1:40pm Abstract:
During lunch, jump into a deep dive discussion around topics that move your business forward! Led by Liferay's very own key stakeholders from the engineering and business sides of the house, there are topics ranging from metrics, to lifelong customer journeys, to what an all-star implementation team looks like. Get ready to share ideas and to take some home as well! Leveraging Liferay Marketplace JC Choi (Director of Operations) Security Jeffrey Handa (Manager Information Services) Agile vs Waterfall (Day 1 only)
What Roles to Include When Assembling a First-rate Implementation Team - (Day 2 only) Jim Rathe (Engagement Manager) Audience Targeting: Everything You've Wanted to Know, But Were Too Afraid to Ask Julio Camarero (Software Architect, WCM Lead); Ben Turner (Solution Consultant) Strategies for Creating Lifelong Customers Ken Dong (Customer Experience Analyst) Server Infrastructure (Day 2 only) David Truong, (Product Manager, Platform) Back-end Dev Tools: IDEs, CIs, Maven, Gradle, Upgrades (Day 1 only) Greg Amerson (Software Architect, Liferay IDE Project Lead); David Truong, (Product Manager, Platform) Social Media Analytics - What Do You Do With All the Metrics? Mark Hensley (Sr. Specialist, Marketing Operations); Stephen Okamoto (Social Media & Content Coordinator) Testing Your Liferay Implementation Michael Saechang, Nikki Prudencio, Victor Ware (Quality Assurance Team) Liferay Sync Michael Young (CTO and Founder, Lead Architect) Modularity Ray Augé (Sr. Software Architect) UX Principles and Trends Ryan Schuhler (UI Software Engineer) WeDeploy: Containers and Microservices Zeno Rocha (Developer Advocate) Site Publication and Staging (Day 1 only) Máté Thurzó (Sr. Software Engineer) (Grand Ballroom) | 11:50am - 1:40pm Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard C, Time: 11:50am - 1:40pm (Boulevard C) |
1:40pm | 1:40pm - 2:10pm Moving Beyond Surveys: Design, Build and Manage Engaging Form Experiences Moving Beyond Surveys: Design, Build and Manage Engaging Form Experiences Ort: Continental A, Time: 1:40pm - 2:10pm Abstract:
When it comes to forms, irrelevant fields may confuse and potentially discourage the user, leading to many “not applicable” clicks, frustration, and form abandonment. Consequently, it can likely harm a brand's reputation and conversions. A way to avoid this is to tailor a form to target your audience's needs, asking relevant questions according to user's responses. Meet the new features of DXP Forms with conditional filling, rules creation, and an intuitive UI: empower your business team with tools that enhance productivity, leverage conversions and immediately create a unique customer experience with dynamic forms–all of this without writing a single line of code. Ultimately, learn how a simple and clear UI will help you configure your forms and speed up the process. Charlles Pinon, Liferay, Inc. (Continental A) | 1:40pm - 2:10pm Building a Culture of Trust, With Slack Building a Culture of Trust, With Slack Ort: Continental B, Time: 1:40pm - 2:10pm Abstract:
Colocation of your development team is central to Agile, but even in the same room it is difficult to build a culture of trust. How do you build community when you are spread across three continents? In this presentation Andrew Gruhn and James Landro take a look at the ceremony, bots, integrations and extensions around Slack to support your Liferay DXP implementation, and provide rich analytics for your entire organization. Andrew Gruhn, sdg James Landro, sdg (Continental B) | 1:40pm - 2:10pm Keeping Millennials' Atten.... ooh, Snapchat! Keeping Millennials' Atten.... ooh, Snapchat! Ort: Continental C, Time: 1:40pm - 2:10pm Abstract:
Millennials. This group of 20-30 year olds is talked about all the time. They are referenced and dissected, used as evidence for changing strategy, and as a way to invoke the fear of being left behind. This 80 million strong cohort is gaining momentum in the business world and it’s up to us to keep up. Do you know what marketing tactics to use and what are just millennial myths? We’ll look at 3 simple rules to follow when building out your campaigns and why marketing to millennials is good marketing for everyone. Like this session? Swipe right. Michelle Hoshi, Liferay, Inc. (Continental C) | 1:40pm - 3:10pm Workshop 1 (1.5 hours): How to Integrate Liferay DXP with Popular UI Frameworks Workshop 1 (1.5 hours): How to Integrate Liferay DXP with Popular UI Frameworks Ort: Boulevard A, Time: 1:40pm - 3:10pm Abstract:
The web abounds with front-end frameworks that help you create Javascript applications. In this workshop we will walk you through integrating React with some of Liferay's pre-existing web services. You will learn how to set up an environment, call Liferay's web services, and build a simple interactive application all without reloading the page. Bryce Osterhaus, Liferay, Inc. Michael Hadley, Liferay, Inc. (Boulevard A) | 1:40pm - 2:50pm Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard C, Time: 1:40pm - 2:50pm (Boulevard C) |
2:20pm | 2:20pm - 2:50pm Boost Your Productivity with Web Experience Manager in Liferay DXP Boost Your Productivity with Web Experience Manager in Liferay DXP Ort: Continental A, Time: 2:20pm - 2:50pm Abstract:
Did you know that in Liferay DXP you can configure a folder to only admit specific types of web content, or that you can reuse configuration templates for staging? In this session, we will talk about new features in Web Experience Manager that will boost your productivity as a content editor or site admin. Jose Dominguez, Liferay, Inc. (Continental A) | 2:20pm - 2:50pm Choosing the Right Platform for Your Digital Experience Project Choosing the Right Platform for Your Digital Experience Project Ort: Continental B, Time: 2:20pm - 2:50pm Abstract:
Did you ever review a web application and wonder why are they using that technology to support their solution? How many times have you been dropped into a critical solution because the wrong technology was used to solve the customers’ requirements? This session will focus on identifying common Digital Experience patterns and providing decision criteria in mapping the various technological solutions. For each pattern we will explore the attributes that comprise them and then explore how Liferay DXP, Generic Web Content Management platform, and Lightweight web frameworks supports them. The objectives of this session: Educate on the various Digital Experience patterns and the attributes that comprise these patterns. Explain the strength and weaknesses of DXP, WCM, and Lightweight web frameworks. Provide decision criteria to help chose the appropriate Digital Experience technological solution. Richard Gornitsky, Accenture (Continental B) | 2:20pm - 2:50pm Uncovering the Business Wins in Modularity, Microservices and Other Technical Megatrends Uncovering the Business Wins in Modularity, Microservices and Other Technical Megatrends Ort: Continental C, Time: 2:20pm - 2:50pm Abstract:
There is a lot going on in enterprise tech right now. In the last couple of years some remarkable ideas formed the hottest trends in software design and development. Naturally new software products following those tech trends are making their way to the market. The question is, what does it mean for the business? Last decade has proved it's increasingly important for the business to understand emerging technology (social, mobile, wearable, ...). Technology has many time changed the meaning of "business as usual" and it's about to do it again. In this session we'll look at the latest and hottest trends from business perspective. Milen Dyankov, Liferay, Inc. (Continental C) |
2:50pm | 2:50pm - 3:40pm Coffee Break, Exhibits Open, Charity Activity, Speed Consulting Coffee Break, Exhibits Open, Charity Activity, Speed Consulting Ort: Grand Ballroom, Time: 2:50pm - 3:40pm (Grand Ballroom) |
3:50pm | 3:50pm - 4:20pm Introducing WeDeploy by Liferay: Overcoming Infrastructure Challenges in Scalable Applications Introducing WeDeploy by Liferay: Overcoming Infrastructure Challenges in Scalable Applications Ort: Continental A, Time: 3:50pm - 4:20pm Abstract:
When building a scalable application in the cloud there are many things you need to consider and be prepared for. Things like storing and consuming data securely, distributing incoming traffic, detecting and diagnosing errors, and so on. WeDeploy is a new Liferay initiative that helps you forget about those infrastructure challenges so you can dedicate your time to what really matters: building great apps. Join us in this talk to see how you can leverage the power of WeDeploy. Eduardo Lundgren, Liferay, Inc. (Continental A) | 3:50pm - 4:20pm Protect Your Data! Securing Your Liferay Instance Protect Your Data! Securing Your Liferay Instance Ort: Continental B, Time: 3:50pm - 4:20pm Abstract:
It is more important than ever to protect your servers. Hackers are looking for ways to steal data or install malicious ransomware software. Find out how to protect your servers and keep your data safe. Jeffrey Handa, Liferay, Inc. (Continental B) | 3:50pm - 4:20pm Building a Foundation for Healthcare Transformation Building a Foundation for Healthcare Transformation Ort: Continental C, Time: 3:50pm - 4:20pm Abstract:
Mount Sinai Health System is a world-renowned organization known for breakthrough medical research, teaching, and care delivery that serves more than 4 million patients annually through 7 hospitals and 300+ locations throughout New York City. While participating in Medicaid redesign initiative by New York State, Mount Sinai is pursuing an aggressive strategy to boost outcomes and reduce the cost of care by aligning value to payment, leveraging distributed specialized care providers, and exploiting new process efficiencies possible with modern IT. Given continuum of care across providers is core to this new strategy, Mount Sinai is developing technology to enable seamless and effective collaboration on patient care across several organizations. Deepesh Chandra, IT Director, will discuss Mount Sinai's business and technology strategies, and how his team at Mount Sinai is tackling traditional barriers to B2B cooperation by building a foundation for collaboration powered by Liferay and Okta, the leading identity-as-a-service platform. Deepesh Chandra, Mount Sinai Health System (Continental C) | 3:50pm - 5:00pm Workshop 2 (1 hour): Creating Custom Reports in Audience Targeting Workshop 2 (1 hour): Creating Custom Reports in Audience Targeting Ort: Boulevard A, Time: 3:50pm - 5:00pm Abstract:
This workshop we will create sample reports with the steps described in the talk using the new AT SDK for DXP based on Blade. Eduardo Garcia, Liferay, Inc. (Boulevard A) | 3:50pm - 5:00pm Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard C, Time: 3:50pm - 5:00pm (Boulevard C) |
4:30pm | 4:30pm - 5:00pm Upgrading and Redesigning Websites (Best Practices & Strategy) Upgrading and Redesigning Websites (Best Practices & Strategy) Ort: Continental A, Time: 4:30pm - 5:00pm Abstract:
Updating, upgrading, and redesigning your site can be hard. There are so many factors to consider and details to remember. This session will recap from a technical perspective the process and decisions Liferay went through to redesign and upgrade its website. Topics such as site structuring, roles, WCM Templates, ADTs, SEO and redirects will be addressed, along with higher level issues such as the pros, cons, costs, pain points and challenges of upgrading discovered along the way. Ryan Schuhler, Liferay, Inc. (Continental A) | 4:30pm - 5:00pm 7 Habits of Highly Successful Liferay Projects 7 Habits of Highly Successful Liferay Projects Ort: Continental B, Time: 4:30pm - 5:00pm Abstract:
Successful Liferay projects share common traits that we'll highlight in this session. These characteristics have their roots in agile methodologies but we'll highlight the key ones and how they play out on a Liferay project. These will be useful as you consider starting a Liferay project or are looking to improve the one you're already running. Nathan Shaw, Liferay, Inc. (Continental B) | 4:30pm - 5:00pm The Customer Lifecycle Dashboard of the Future The Customer Lifecycle Dashboard of the Future Ort: Continental C, Time: 4:30pm - 5:00pm Abstract:
The traditional marketing dashboard starts with prospects and ends at sale but in the Age of the Customer, Marketers are on the hook to manage the entire customer lifecycle. In this session we look at what we think the full customer lifecycle dashboard will look like with a focus on the metrics to watch after the sale. Jason Chang, Liferay, Inc. Mark Hensley, Liferay, Inc. (Continental C) |
5:00pm | 5:00pm - 6:30pm Networking Reception, Exhibits Open, Charity Activity Networking Reception, Exhibits Open, Charity Activity Ort: Grand Ballroom, Time: 5:00pm - 6:30pm (Grand Ballroom) |
6:30pm | 6:30pm - 8:00pm After-Party Sponsored by Rivet Logic (by invitation only) at Navy Pier After-Party Sponsored by Rivet Logic (by invitation only) at Navy Pier Time: 6:30pm - 8:00pm Abstract:
Join Rivet Logic and Liferay for the official Liferay Symposium After Party, an event you won't want to miss! After a day of inspiring keynotes and information packed sessions, unwind at this year’s after party as you cruise beautiful Lake Michigan on a private charter boat. Grab a drink, fill up on a delicious catered buffet, and meet Liferay experts, customers, and community members, all while enjoying the stunning views of Chicago’s skyline over a beautiful sunset! Visit the Rivet Logic booth for more information! |
7:45am | 7:45am - 9:00am Registration, Breakfast, Exhibits Open, Charity Activity Registration, Breakfast, Exhibits Open, Charity Activity Ort: Normandie Lounge, Time: 7:45am - 9:00am (Normandie Lounge) |
9:00am | 9:00am - 9:30am Create Amazing Web Services with Liferay DXP Create Amazing Web Services with Liferay DXP Ort: Continental A, Time: 9:00am - 9:30am Abstract:
In a context where information is more distributed than ever, and where users have disparate devices to access this information more than ever, Web API's have gained great momentum. In this talk we will learn how to leverage new features in Liferay DXP to export or acquire data in a way that is usable by a great range of clients. Sergio González, Liferay, Inc. (Continental A) | 9:00am - 9:30am Create Once, Use Everywhere: Maximizing Your Content in Mobile Create Once, Use Everywhere: Maximizing Your Content in Mobile Ort: Continental B, Time: 9:00am - 9:30am Abstract:
You spend a large amount of time creating content for your users. Being able to leverage content in your mobile application as well your portal gives it much greater value. Javier Gamarra, Liferay, Inc. (Continental B) | 9:00am - 9:30am How to Amplify Customer Engagement with Social Media + Analytics How to Amplify Customer Engagement with Social Media + Analytics Ort: Continental C, Time: 9:00am - 9:30am Abstract:
As an age-old philosopher once queried, “If I build an awesome website or portal but no sees it, does it exist?” See how analytics will not only make your social strategy more effective, but also drive the traffic you've been looking for to your website. How to win customers & fans. How social marketing can affect your bottom line. The value of social media in business. How to interpret and use SM analytics. Mark Hensley, Liferay, Inc. Stephen Okamoto, Liferay, Inc. (Continental C) | 9:00am - 10:10am Workshop 3 (1 hour): Hands-On With the New Liferay 7.0 Dev Tools Workshop 3 (1 hour): Hands-On With the New Liferay 7.0 Dev Tools Ort: Boulevard A, Time: 9:00am - 10:10am Abstract:
There are so many new tools for Liferay DXP development that it may be hard to know where to start. In this workshop, you will get hands-on experience working with the newest tools for Liferay DXP development, including Liferay IDE 3.1, Liferay Workspace, Blade CLI, and plugins for both Gradle and Maven that support Liferay DXP development. Much of the workshop will be devoted to using these new tools to “upgrade” your Liferay 6.2 development environment (from Plugins SDK or Maven) to DXP, including optimizing your WAR based portlet to take advantage of new modular APIs. David Nebinger, Liferay, Inc. Lawrence Lee, Liferay, Inc. (Boulevard A) | 9:00am - 10:10am Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard C, Time: 9:00am - 10:10am (Boulevard C) |
9:40am | 9:40am - 10:10am Building for the Cloud: Architecting Liferay in IaaS/PaaS Environments Building for the Cloud: Architecting Liferay in IaaS/PaaS Environments Ort: Continental A, Time: 9:40am - 10:10am Abstract:
More and more, businesses are moving to the cloud. Learn what it takes to ensure that your deployment of Liferay will work seamlessly in IaaS environments like AWS and Azure and PaaS environments like Cloudfoundry and Openshift. Brett Swaim, Liferay, Inc. (Continental A) | 9:40am - 10:10am Taking Complete Control of Product Navigation in Liferay DXP Taking Complete Control of Product Navigation in Liferay DXP Ort: Continental B, Time: 9:40am - 10:10am Abstract:
Liferay DXP has evolved all the administrative UIs from previous versions into a set of very flexible, configurable, and easy to use menus. If you are familiar with the old dockbar or the Control Panel, you will be blown away by the new Product Menu and Control Menu, which now give administrative users the power to perform any action they wish with a few clicks, without losing context of their actions. The User Bar gives logged users a way to access their personal tools. The Simulation menu allows content creators to preview their content simulating different contexts. All of these tools have been redesigned following a very decoupled and modular approach that allows any app in the marketplace to be integrated with them. In addition, they can be easily configured, modified or replaced to give your Liferay installation all the flexibility you need. Julio Camarero, Liferay, Inc. (Continental B) | 9:40am - 10:10am Building Deeper Customer Relationships with Audience Targeting Building Deeper Customer Relationships with Audience Targeting Ort: Continental C, Time: 9:40am - 10:10am Abstract:
The best way to communicate effectively with your customers is by giving them what they need, when they need it. With Liferay you can use your data to build campaigns, experiences, and eventually relationships with your customers that provide meaning. Evan Thibodeau, Liferay, Inc. (Continental C) |
10:20am | 10:20am - 11:00am Why Customer Experience? What Should Digital Leaders Do About it? (Slides will be available till 11/11/16) Why Customer Experience? What Should Digital Leaders Do About it? (Slides will be available till 11/11/16) Ort: International South, Time: 10:20am - 11:00am Abstract:
Many enterprise digital leaders find themselves unable to easily answer some key questions about customer experience. How do we quantify CX? How can we compare our brand to others? And ultimately, why should we care? Forrester defines customer experience with our customer experience index (CXi), and while many organizations love being able to gauge their brand health, oftentimes brand health and business health (e.g. revenue) remain disconnected. This disconnect stymies the business case for many digital leaders to grow their skills, teams and technology. Forrester will share a model to translate CX to business performance. Finally, we'll discuss strategies that individual organizations can take -- based on their vulnerability to digital disruption -- to improve (digital) customer experience. Mark Grannan, Forrester Research (International South) |
11:00am | 11:00am - 12:00pm Genaral Session, Product Roadmap Genaral Session, Product Roadmap Ort: International South, Time: 11:00am - 12:00pm (International South) |
12:00pm | 12:00pm - 1:00pm Lunch, Exhibits Open, Charity Activity, Speed Consulting Lunch, Exhibits Open, Charity Activity, Speed Consulting Ort: Grand Ballroom, Time: 12:00pm - 1:00pm Abstract:
During lunch, jump into a deep dive discussion around topics that move your business forward! Led by Liferay's very own key stakeholders from the engineering and business sides of the house, there are topics ranging from metrics, to lifelong customer journeys, to what an all-star implementation team looks like. Get ready to share ideas and to take some home as well! Leveraging Liferay Marketplace JC Choi (Director of Operations) Security Jeffrey Handa (Manager Information Services) Agile vs Waterfall (Day 1 only)
What Roles to Include When Assembling a First-rate Implementation Team - (Day 2 only) Jim Rathe (Engagement Manager) Audience Targeting: Everything You've Wanted to Know, But Were Too Afraid to Ask Julio Camarero (Software Architect, WCM Lead); Ben Turner (Solution Consultant) Strategies for Creating Lifelong Customers Ken Dong (Customer Experience Analyst) Server Infrastructure (Day 2 only) David Truong, (Product Manager, Platform) Back-end Dev Tools: IDEs, CIs, Maven, Gradle, Upgrades (Day 1 only) Greg Amerson (Software Architect, Liferay IDE Project Lead); David Truong, (Product Manager, Platform) Social Media Analytics - What Do You Do With All the Metrics? Mark Hensley (Sr. Specialist, Marketing Operations); Stephen Okamoto (Social Media & Content Coordinator) Testing Your Liferay Implementation Michael Saechang, Nikki Prudencio, Victor Ware (Quality Assurance Team) Liferay Sync Michael Young (CTO and Founder, Lead Architect) Modularity Ray Augé (Sr. Software Architect) UX Principles and Trends Ryan Schuhler (UI Software Engineer) WeDeploy: Containers and Microservices Zeno Rocha (Developer Advocate) Site Publication and Staging (Day 1 only) Máté Thurzó (Sr. Software Engineer) (Grand Ballroom) | 12:00pm - 1:00pm Environment Setup for Workshops Environment Setup for Workshops Ort: Boulevard B, Time: 12:00pm - 1:00pm (Boulevard B) |
1:10pm | 1:10pm - 1:40pm Build Awesome Applications with WeDeploy Build Awesome Applications with WeDeploy Ort: Continental A, Time: 1:10pm - 1:40pm Abstract:
WeDeploy is a new Liferay project that can help you build and deploy modern applications in the cloud. And this talk will help you understand how this new thing works in practice. We’ll see how to launch production-ready environments in a matter of minutes, how to store data in the cloud, search and stream content in realtime, authenticate and manage users very easily, and much more. If you’re interested in Microservices and Containers, this is the right talk for you. Zeno Rocha, Liferay, Inc. (Continental A) | 1:10pm - 1:40pm Case Study: CopaAir.com: Flying to the Cloud with Liferay Case Study: CopaAir.com: Flying to the Cloud with Liferay Ort: Continental B, Time: 1:10pm - 1:40pm Abstract:
Copa Airlines as a Latin American Airlines leader is evolving to the cloud most of its critical mission applications. The first initiative for this new adventure was our main e-Business Portal Copaair.com, A Web Software Product that emphasizes on three main drivers: Compliance with the U.S Department of Transportation accessibility regulations for people with disabilities (W3C - WCAG Accessibility). Increase user conversion and the sales related with the digital channel via a multi device solution and a brand new UX / visual design. Make the Liferay Elastic Instances model available to the cloud and totally based on a DevOps strategy. Liferay 6.2 and AWS as IaaS & DevOps platform leverages the initiative. The synergy found with these technologies has enabled Copa to adopt the Cloud and all of the Liferay benefits as content segmentation for regionalizing the sales, multisite feature for Storefronts -a virtual store per country- and integration with more than ten airlines web services providers in the industry (Amadeus, Datalex, among others.) Luis Castro Sequeira, Copa Airlines (Continental B) | 1:10pm - 1:40pm Must-Have Strategies for Your Website Redesign (Lessons from the Liferay.com Upgrade) Must-Have Strategies for Your Website Redesign (Lessons from the Liferay.com Upgrade) Ort: Continental C, Time: 1:10pm - 1:40pm Abstract:
Using the case study of Liferay.com, this session will be taking a look at what it takes to redesign and upgrade your website. It will address questions such as: Do I need to upgrade? Do I need to redesign? What are the pitfalls to avoid? What are the benefits? Business reasons for do's and dont's. Ryan Schuhler, Liferay, Inc. (Continental C) | 1:10pm - 3:40pm Workshop 4 (2 hours, 30 min): How to Migrate a 6.2 Plugin to DXP Workshop 4 (2 hours, 30 min): How to Migrate a 6.2 Plugin to DXP Ort: Boulevard A, Time: 1:10pm - 3:40pm Abstract:
In this workshop we will apply the steps given on the talk to migrate the Jukebox sample portlet that we created for Liferay Symposium two years ago to a DXP module. This module uses service builder and most known APIs (search, asset, ADT, trash, staging), making it a very complete example. Eduardo Garcia, Liferay, Inc. (Boulevard A) |
1:50pm | 1:50pm - 2:20pm Enhanced Theming with Lexicon Enhanced Theming with Lexicon Ort: Continental A, Time: 1:50pm - 2:20pm Abstract:
With the introduction of Lexicon in Liferay DXP, there are many new UI components that can be styled and modified to achieve the look and feel you want, but where to begin? In a sea of components, it can be easy to feel lost. In this presentation we will discuss the key ways that Lexicon can be customized and leveraged to enhance the theming experience. We will also showcase a new app called the Lexicon Customizer that can greatly speed up the theming process for Liferay DXP. Robert Frampton, Liferay, Inc. (Continental A) | 1:50pm - 2:20pm Liferay Workspace: Simplifying Multi-Environment Deployment Liferay Workspace: Simplifying Multi-Environment Deployment Ort: Continental B, Time: 1:50pm - 2:20pm Abstract:
Preparing a software release can be a painful, risky, and time-consuming process. Learn how to set your infrastructure to quickly test and release new changes on multiple environments (Dev, UAT, SIT, Perf Tuning, Prod, etc.) Igor Arouca, Liferay, Inc. Dylan Rebelak, Liferay, Inc. (Continental B) | 1:50pm - 2:20pm The Changing Face of SEO The Changing Face of SEO Ort: Continental C, Time: 1:50pm - 2:20pm Abstract:
Being found in organic search is still one of the most effective ways to find new customers, but the search landscape is rapidly changing. Some SEO advice from a few years ago can not only be ineffective, but may in fact hurt rankings. We'll look at some common search misconceptions and talk about the strategies that work in today's world. Corbin Murakami, Liferay, Inc. (Continental C) |
2:30pm | 2:30pm - 3:00pm DXP Case Study: Bank of Italy DXP Case Study: Bank of Italy Ort: Continental A, Time: 2:30pm - 3:00pm Abstract:
Let’s dive into how a new citizen-facing project in the Central Bank of Italy has started on top of Liferay DXP. Listen to the paths taken in delivering such a big Liferay 7 and DXP project, what changed from version 6.2 EE and how to leverage Java 8 and OSGi modularity—in the best possibile way. Tuning the JVM, setting Continuous Integration and Delivery up and running, managing your team training and transitioning to Gradle. Things we went through and we’d really like to share with you. Marco Tessarin, SMC Italy Pier Paolo Ramon, SMC Italy (Continental A) | 2:30pm - 3:00pm Search Intelligently: Using New Queries in Elasticsearch Search Intelligently: Using New Queries in Elasticsearch Ort: Continental B, Time: 2:30pm - 3:00pm Abstract:
Our new search engine is extremely powerful. Learn how to leverage new types of queries to provide your users with more informative results. André Oliveira, Liferay, Inc. (Continental B) | 2:30pm - 3:00pm Case Study: Digitizing Communications Across 1000+ Coach Stores Case Study: Digitizing Communications Across 1000+ Coach Stores Ort: Continental C, Time: 2:30pm - 3:00pm Abstract:
Visual Merchandising is at the heart of the Coach Retail business. Our visual merchandisers dictate the layout and arrangement of every visual element in our stores to drive sales and articulate the Coach brand to our customers. The communication of this information to our stores is critical. Just as important is the ability for our Visual Merchandising team to ensure each store has implemented their direction as intended. But our Visual Merchandising process was in trouble: globally we were using nearly a dozen tools to communicate to our stores; our processes were regionalized and, with geographically dispersed stores and teams, they were difficult to execute; and without a truly digital solution, email, printing and physical mail remained the high-cost, high-labor backbone of our process. Needless to say, our Visual Merchandising team was ready for Liferay. Utilizing core functionality, clever extensions and with simplicity as our mantra, we were able to deliver a single global platform that has allowed our Visual Merchandising team to retire regional tools, consolidate processes and stop printing and mailing forever! Adrienne Sweeney, COACH, Inc. Madhukar Kakaraparthi, COACH, Inc. (Continental C) |
3:20pm | 3:20pm - 3:50pm Overcoming Browser Limitations and Building Modern UIs Overcoming Browser Limitations and Building Modern UIs Ort: Continental A, Time: 3:20pm - 3:50pm Abstract:
Our developers want to use the latest tech but our users still haven't updated to the latest browsers. Learn how Liferay implemented the Image Editor using new technologies like EcmaScript 2015 and still maintained browser support for our enterprise customers. Chema Balsas, Liferay, Inc. (Continental A) | 3:20pm - 3:50pm The Science Behind Staging: How Graph Theory Helps the Development of Liferay's Publication Tools The Science Behind Staging: How Graph Theory Helps the Development of Liferay's Publication Tools Ort: Continental B, Time: 3:20pm - 3:50pm Abstract:
Graphs are a trending topic nowadays and for a reason: staging might not be the typical graph database kind of topic, but a lesser known fact is that staging is also operating on a graph. The session will base the whole development on scientific grounds and show how we will build a better future. Máté Thurzó, Liferay, Inc. (Continental B) | 3:20pm - 3:50pm Digital Transformation in Government Digital Transformation in Government Ort: Continental C, Time: 3:20pm - 3:50pm Abstract:
Liferay has played an important part in the Digital Transformation of work in the Federal Government. Liferay is in use on Grants.gov, the fourth most used site in the Federal Government with over 4 million hits per week! The U.S. Navy uses Liferay for its HR and career advancement portal for over 1 million personnel. While there have been challenges in implementing Liferay in the Government space, they have all been overcome in a rapid manner meeting all requirements for security and accessibility. Liferay’s newest software offers even more opportunity to provide the best digital experience for Government users moving into the future. Glenn Saler, Liferay, Inc. (Continental C) |
4:00pm | 4:00pm - 4:20pm Closing Keynote Closing Keynote Ort: International South, Time: 4:00pm - 4:20pm Bryan Cheung, Liferay, Inc. (International South) |