7:30am | 7:30am - 9:00am Registration, Breakfast, Exhibits Open, Charity Activity Registration, Breakfast, Exhibits Open, Charity Activity Room: Normandie Lounge, Time: 7:30am - 9:00am (Normandie Lounge) |
9:00am | 9:00am - 9:50am Opening Keynote Opening Keynote Room: International South, Time: 9:00am - 9:50am Bryan Cheung, Liferay, Inc. (International South) |
10:00am | 10:00am - 10:30am Make the Most of Audience Targeting 2.0: New Features and Tricks Make the Most of Audience Targeting 2.0: New Features and Tricks Room: Continental A, Time: 10:00am - 10:30am Session Summary:
Audience Targeting is Liferay DXP modular solution for Digital Marketing. You can easily extend its segmentation features by adding new rule modules. And in order to track the effectiveness of your campaigns, you can extend Audience Targeting reporting capabilities with new metrics and reports. Julio Camarero, Liferay, Inc. (Continental A) | 10:00am - 10:30am XTIVIA: A Global Developer Portal XTIVIA: A Global Developer Portal Room: Continental B, Time: 10:00am - 10:30am Session Summary:
This talk will focus on the implementation of a global developer portal that allows one of the world’s top 3 gaming platform companies to improve the onramp and ongoing experience of third-party game developers that wish to release titles for their gaming consoles. In this implementation, XTIVIA helped the client leverage various Liferay capabilities ranging from Content Management (CMS), Staging and publishing content, and Multi-language Support to Registration, Security, Workflow, Message Boards and Collaboration Tools. Additionally, Liferay is used as an application development and delivery platform that integrates a variety of internal systems ranging from third party packaged software to various custom systems and applications. Matt Wolinski, Sr. Enterprise Architect (Continental B) | 10:00am - 10:30am Best Practices for Upgrading to DXP Best Practices for Upgrading to DXP Room: Continental C, Time: 10:00am - 10:30am Session Summary:
Come hear my experiences during my initial upgrade to DXP from Liferay 6.1.30. We will show some of the pitfalls we experienced so you can avoid them! I will discuss all aspects of the upgrade, from search engines to databases to code. Brett Swaim, Liferay, Inc. (Continental C) | 10:00am - 10:30am Case Study: QAD’s Evolving Web Systems Architecture Case Study: QAD’s Evolving Web Systems Architecture Room: Boulevard A, Time: 10:00am - 10:30am Session Summary:
Recently, QAD successfully launched a new global customer support website, and are now positioned to add more features and benefits to customers. A large part of the success can be attributed to an approach which carefully considers several aspects of IT architecture. At the outset of the project, there was a need to evaluate the infrastructure and determine if business requirements could be met, which included personalization, usability and analytics. Customer data had to be modeled, across several systems including Marketo, Salesforce, Sugar CRM and their data warehouse. This data had to be included in a custom user profile within Liferay and then leveraged via Audience Targeting rules in order to segment customers into appropriate groups. The goal was to provide a user experience tailored to the user according to specific knowledge of each customer. (Boulevard A) |
10:40am | 10:40am - 11:10am The ROI of Modularity The ROI of Modularity Room: Continental A, Time: 10:40am - 11:10am Session Summary:
Liferay 7.0 has put a huge emphasis on modularity. What does that buy you? Why should you upgrade? (Continental A) | 10:40am - 11:10am AvMed: Delivering a Superior Health Experience With Liferay AvMed: Delivering a Superior Health Experience With Liferay Room: Continental B, Time: 10:40am - 11:10am Session Summary:
For healthcare solution providers, delivering a superior customer experience means building solutions that individually cater to all audiences - patients, providers, agents, and members - all the while reinforcing its own brand and value. In this session, AvMed, one of Florida’s oldest and largest not-for-profit health plans, shares its journey in modernizing its web presence, and how Liferay’s flexible platform serves as the foundation for delivering personalized experiences through targeted content and self service capabilities. (Continental B) | 10:40am - 11:10am Loyalty Is Dead: Using Customer Experience to Create Genuine Enthusiasm (and Bury Your Competition) Loyalty Is Dead: Using Customer Experience to Create Genuine Enthusiasm (and Bury Your Competition) Room: Continental C, Time: 10:40am - 11:10am Session Summary:
Everyone seems to be talking about Customer Experience (CX) right now, but here's a secret: almost nobody is doing it right. This session will review the pillars of customer-centric engagement strategy, and why they have been proven to matter. Then we'll take a look at key ways Liferay has helped companies build effective CX solutions--and review which features in DXP are critical for your CX tool belt. Henry Nakamura, Liferay, Inc. (Continental C) | 10:40am - 11:10am Environment Setup for Workshops Environment Setup for Workshops Room: Boulevard C, Time: 10:40am - 11:10am (Boulevard C) |
11:20am | 11:20am - 11:50am Modularity: Unleashing the Full Potential of OSGi with Liferay DXP Modularity: Unleashing the Full Potential of OSGi with Liferay DXP Room: Continental A, Time: 11:20am - 11:50am Session Summary:
Modularity, modularity, modularity. That’s all we hear these days. Yet, well-designed modular systems are still the exceptions rather than the rule. Why is that? Thinking in modular terms requires a concerted effort and a mindset change until it becomes second nature. Throughout this talk, you will learn how to leverage the power of OSGi in Liferay DXP to implement modular systems. For instance, you will learn how to (re)implement some classic design patterns using the OSGi runtime, making them even more useful than before. You can think of this talk as your first step towards modularity nirvana. Igor Arouca, Liferay, Inc. (Continental A) | 11:20am - 11:50am Secret Sauce to Rolling Out Multiple Websites on Liferay Secret Sauce to Rolling Out Multiple Websites on Liferay Room: Continental B, Time: 11:20am - 11:50am Session Summary:
At Daiichi Sankyo, we believe in the ability to respond to the changing landscape. In the last 8 years, we have leveraged Liferay in our ecosystem to align our individual, departmental and corporate goals. In our assembly line, we had 36 Brand websites that catered to diverse audiences - patients, healthcare professionals, pharmacists and more. Our ability to respond to our competition is measured by how quickly we could roll these sites out. So we grouped the websites based on their nature, audience and application and utilized Liferay to create a framework with dynamic components that can be reused across these websites. Each site is differentiated based on their design and brand guidelines and features applicable for that portal. These sites were responsive on various devices. The approach of leveraging a “Lego block style” reusable module simplified what at the inception seemed like a daunting task. Our sites were up and running in no time. We have already gone LIVE with 16 websites this year and 4 other external facing sites. We also saved cost as we were able to cut-down on a few services with our agency. Currently, we are building Single Page Applications (SPA) using Liferay and Angular JS. These websites are highly responsive with a mobile app like interface. Our roadmap also includes upgrading to Liferay DXP to leverage its new features. Join us for this 30 minute session, as we share our learnings and experience working on Liferay to create reusable frameworks that save time and cost. Ravinder Singh, Daiichi Sankyo Inc. (Continental B) | 11:20am - 11:50am Slice and Dice: How to Build Digital Marketing Segments Slice and Dice: How to Build Digital Marketing Segments Room: Continental C, Time: 11:20am - 11:50am Session Summary:
Segmentation is key to understanding customers and creating targeted digital experiences. The abundance of new data sources, tools, and techniques creates an opportunity to turn segmentation capabilities into a competitive advantage. In this talk, learn the art and science of segmentation from start to finish. Corbin Murakami, Liferay, Inc. Minhchau Dang, Liferay, Inc. (Continental C) | 11:20am - 11:50am Case Study: Leading Your Company's Digital Transformation Case Study: Leading Your Company's Digital Transformation Room: Boulevard A, Time: 11:20am - 11:50am Session Summary:
A case study in the journey to move international universities into the digital age. Brian Laird, Apollo Education Group, Inc (Boulevard A) |
11:50am | 11:50am - 1:40pm Lunch, Exhibits Open, Charity Activity, Speed Consulting, Food for Thought Lunch, Exhibits Open, Charity Activity, Speed Consulting, Food for Thought Room: Grand Ballroom, Time: 11:50am - 1:40pm Session Summary:
During lunch, jump into a deep dive discussion around topics that move your business forward! Led by Liferay's very own key stakeholders from the engineering and business sides of the house, there are topics ranging from metrics, to lifelong customer journeys, to what an all-star implementation team looks like. Get ready to share ideas and to take some home as well! Leveraging Liferay Marketplace JC Choi (Director of Operations) Security Jeffrey Handa (Manager Information Services) Agile vs Waterfall (Day 1 only)
What Roles to Include When Assembling a First-rate Implementation Team - (Day 2 only) Jim Rathe (Engagement Manager) Audience Targeting: Everything You've Wanted to Know, But Were Too Afraid to Ask Julio Camarero (Software Architect, WCM Lead); Ben Turner (Solution Consultant) Strategies for Creating Lifelong Customers Ken Dong (Customer Experience Analyst) Server Infrastructure (Day 2 only) David Truong, (Product Manager, Platform) Back-end Dev Tools: IDEs, CIs, Maven, Gradle, Upgrades (Day 1 only) Greg Amerson (Software Architect, Liferay IDE Project Lead); David Truong, (Product Manager, Platform) Social Media Analytics - What Do You Do With All the Metrics? Mark Hensley (Sr. Specialist, Marketing Operations); Stephen Okamoto (Social Media & Content Coordinator) Testing Your Liferay Implementation Michael Saechang, Nikki Prudencio, Victor Ware (Quality Assurance Team) Liferay Sync Michael Young (CTO and Founder, Lead Architect) Modularity Ray Augé (Sr. Software Architect) UX Principles and Trends Ryan Schuhler (UI Software Engineer) WeDeploy: Containers and Microservices Zeno Rocha (Developer Advocate) Site Publication and Staging (Day 1 only) Máté Thurzó (Sr. Software Engineer) (Grand Ballroom) | 11:50am - 1:40pm Environment Setup for Workshops Environment Setup for Workshops Room: Boulevard C, Time: 11:50am - 1:40pm (Boulevard C) |
1:40pm | 1:40pm - 2:10pm Moving Beyond Surveys: Design, Build and Manage Engaging Form Experiences Moving Beyond Surveys: Design, Build and Manage Engaging Form Experiences Room: Continental A, Time: 1:40pm - 2:10pm Session Summary:
When it comes to forms, irrelevant fields may confuse and potentially discourage the user, leading to many “not applicable” clicks, frustration, and form abandonment. Consequently, it can likely harm a brand's reputation and conversions. A way to avoid this is to tailor a form to target your audience's needs, asking relevant questions according to user's responses. Meet the new features of DXP Forms with conditional filling, rules creation, and an intuitive UI: empower your business team with tools that enhance productivity, leverage conversions and immediately create a unique customer experience with dynamic forms–all of this without writing a single line of code. Ultimately, learn how a simple and clear UI will help you configure your forms and speed up the process. Charlles Pinon, Liferay, Inc. (Continental A) | 1:40pm - 2:10pm Building a Culture of Trust, With Slack Building a Culture of Trust, With Slack Room: Continental B, Time: 1:40pm - 2:10pm Session Summary:
Colocation of your development team is central to Agile, but even in the same room it is difficult to build a culture of trust. How do you build community when you are spread across three continents? In this presentation Andrew Gruhn and James Landro take a look at the ceremony, bots, integrations and extensions around Slack to support your Liferay DXP implementation, and provide rich analytics for your entire organization. Andrew Gruhn, sdg James Landro, sdg (Continental B) | 1:40pm - 2:10pm Keeping Millennials' Atten.... ooh, Snapchat! Keeping Millennials' Atten.... ooh, Snapchat! Room: Continental C, Time: 1:40pm - 2:10pm Session Summary:
Millennials. This group of 20-30 year olds is talked about all the time. They are referenced and dissected, used as evidence for changing strategy, and as a way to invoke the fear of being left behind. This 80 million strong cohort is gaining momentum in the business world and it’s up to us to keep up. Do you know what marketing tactics to use and what are just millennial myths? We’ll look at 3 simple rules to follow when building out your campaigns and why marketing to millennials is good marketing for everyone. Like this session? Swipe right. Michelle Hoshi, Liferay, Inc. (Continental C) | 1:40pm - 3:10pm Workshop 1 (1.5 hours): How to Integrate Liferay DXP with Popular UI Frameworks Workshop 1 (1.5 hours): How to Integrate Liferay DXP with Popular UI Frameworks Room: Boulevard A, Time: 1:40pm - 3:10pm Session Summary:
The web abounds with front-end frameworks that help you create Javascript applications. In this workshop we will walk you through integrating React with some of Liferay's pre-existing web services. You will learn how to set up an environment, call Liferay's web services, and build a simple interactive application all without reloading the page. Bryce Osterhaus, Liferay, Inc. Michael Hadley, Liferay, Inc. (Boulevard A) | 1:40pm - 2:50pm Environment Setup for Workshops Environment Setup for Workshops Room: Boulevard C, Time: 1:40pm - 2:50pm (Boulevard C) |
2:20pm | 2:20pm - 2:50pm Boost Your Productivity with Web Experience Manager in Liferay DXP Boost Your Productivity with Web Experience Manager in Liferay DXP Room: Continental A, Time: 2:20pm - 2:50pm Session Summary:
Did you know that in Liferay DXP you can configure a folder to only admit specific types of web content, or that you can reuse configuration templates for staging? In this session, we will talk about new features in Web Experience Manager that will boost your productivity as a content editor or site admin. Jose Dominguez, Liferay, Inc. (Continental A) | 2:20pm - 2:50pm Choosing the Right Platform for Your Digital Experience Project Choosing the Right Platform for Your Digital Experience Project Room: Continental B, Time: 2:20pm - 2:50pm Session Summary:
Did you ever review a web application and wonder why are they using that technology to support their solution? How many times have you been dropped into a critical solution because the wrong technology was used to solve the customers’ requirements? This session will focus on identifying common Digital Experience patterns and providing decision criteria in mapping the various technological solutions. For each pattern we will explore the attributes that comprise them and then explore how Liferay DXP, Generic Web Content Management platform, and Lightweight web frameworks supports them. The objectives of this session: Educate on the various Digital Experience patterns and the attributes that comprise these patterns. Explain the strength and weaknesses of DXP, WCM, and Lightweight web frameworks. Provide decision criteria to help chose the appropriate Digital Experience technological solution. Richard Gornitsky, Accenture (Continental B) | 2:20pm - 2:50pm Uncovering the Business Wins in Modularity, Microservices and Other Technical Megatrends Uncovering the Business Wins in Modularity, Microservices and Other Technical Megatrends Room: Continental C, Time: 2:20pm - 2:50pm Session Summary:
There is a lot going on in enterprise tech right now. In the last couple of years some remarkable ideas formed the hottest trends in software design and development. Naturally new software products following those tech trends are making their way to the market. The question is, what does it mean for the business? Last decade has proved it's increasingly important for the business to understand emerging technology (social, mobile, wearable, ...). Technology has many time changed the meaning of "business as usual" and it's about to do it again. In this session we'll look at the latest and hottest trends from business perspective. Milen Dyankov, Liferay, Inc. (Continental C) |
2:50pm | 2:50pm - 3:40pm Coffee Break, Exhibits Open, Charity Activity, Speed Consulting Coffee Break, Exhibits Open, Charity Activity, Speed Consulting Room: Grand Ballroom, Time: 2:50pm - 3:40pm (Grand Ballroom) |
3:50pm | 3:50pm - 4:20pm Introducing WeDeploy by Liferay: Overcoming Infrastructure Challenges in Scalable Applications Introducing WeDeploy by Liferay: Overcoming Infrastructure Challenges in Scalable Applications Room: Continental A, Time: 3:50pm - 4:20pm Session Summary:
When building a scalable application in the cloud there are many things you need to consider and be prepared for. Things like storing and consuming data securely, distributing incoming traffic, detecting and diagnosing errors, and so on. WeDeploy is a new Liferay initiative that helps you forget about those infrastructure challenges so you can dedicate your time to what really matters: building great apps. Join us in this talk to see how you can leverage the power of WeDeploy. Eduardo Lundgren, Liferay, Inc. (Continental A) | 3:50pm - 4:20pm Protect Your Data! Securing Your Liferay Instance Protect Your Data! Securing Your Liferay Instance Room: Continental B, Time: 3:50pm - 4:20pm Session Summary:
It is more important than ever to protect your servers. Hackers are looking for ways to steal data or install malicious ransomware software. Find out how to protect your servers and keep your data safe. Jeffrey Handa, Liferay, Inc. (Continental B) | 3:50pm - 4:20pm Building a Foundation for Healthcare Transformation Building a Foundation for Healthcare Transformation Room: Continental C, Time: 3:50pm - 4:20pm Session Summary:
Mount Sinai Health System is a world-renowned organization known for breakthrough medical research, teaching, and care delivery that serves more than 4 million patients annually through 7 hospitals and 300+ locations throughout New York City. While participating in Medicaid redesign initiative by New York State, Mount Sinai is pursuing an aggressive strategy to boost outcomes and reduce the cost of care by aligning value to payment, leveraging distributed specialized care providers, and exploiting new process efficiencies possible with modern IT. Given continuum of care across providers is core to this new strategy, Mount Sinai is developing technology to enable seamless and effective collaboration on patient care across several organizations. Deepesh Chandra, IT Director, will discuss Mount Sinai's business and technology strategies, and how his team at Mount Sinai is tackling traditional barriers to B2B cooperation by building a foundation for collaboration powered by Liferay and Okta, the leading identity-as-a-service platform. Deepesh Chandra, Mount Sinai Health System (Continental C) | 3:50pm - 5:00pm Workshop 2 (1 hour): Creating Custom Reports in Audience Targeting Workshop 2 (1 hour): Creating Custom Reports in Audience Targeting Room: Boulevard A, Time: 3:50pm - 5:00pm Session Summary:
This workshop we will create sample reports with the steps described in the talk using the new AT SDK for DXP based on Blade. Eduardo Garcia, Liferay, Inc. (Boulevard A) | 3:50pm - 5:00pm Environment Setup for Workshops Environment Setup for Workshops Room: Boulevard C, Time: 3:50pm - 5:00pm (Boulevard C) |
4:30pm | 4:30pm - 5:00pm Upgrading and Redesigning Websites (Best Practices & Strategy) Upgrading and Redesigning Websites (Best Practices & Strategy) Room: Continental A, Time: 4:30pm - 5:00pm Session Summary:
Updating, upgrading, and redesigning your site can be hard. There are so many factors to consider and details to remember. This session will recap from a technical perspective the process and decisions Liferay went through to redesign and upgrade its website. Topics such as site structuring, roles, WCM Templates, ADTs, SEO and redirects will be addressed, along with higher level issues such as the pros, cons, costs, pain points and challenges of upgrading discovered along the way. Ryan Schuhler, Liferay, Inc. (Continental A) | 4:30pm - 5:00pm 7 Habits of Highly Successful Liferay Projects 7 Habits of Highly Successful Liferay Projects Room: Continental B, Time: 4:30pm - 5:00pm Session Summary:
Successful Liferay projects share common traits that we'll highlight in this session. These characteristics have their roots in agile methodologies but we'll highlight the key ones and how they play out on a Liferay project. These will be useful as you consider starting a Liferay project or are looking to improve the one you're already running. Nathan Shaw, Liferay, Inc. (Continental B) | 4:30pm - 5:00pm The Customer Lifecycle Dashboard of the Future The Customer Lifecycle Dashboard of the Future Room: Continental C, Time: 4:30pm - 5:00pm Session Summary:
The traditional marketing dashboard starts with prospects and ends at sale but in the Age of the Customer, Marketers are on the hook to manage the entire customer lifecycle. In this session we look at what we think the full customer lifecycle dashboard will look like with a focus on the metrics to watch after the sale. Jason Chang, Liferay, Inc. Mark Hensley, Liferay, Inc. (Continental C) |
5:00pm | 5:00pm - 6:30pm Networking Reception, Exhibits Open, Charity Activity Networking Reception, Exhibits Open, Charity Activity Room: Grand Ballroom, Time: 5:00pm - 6:30pm (Grand Ballroom) |
6:30pm | 6:30pm - 8:00pm After-Party Sponsored by Rivet Logic (by invitation only) at Navy Pier After-Party Sponsored by Rivet Logic (by invitation only) at Navy Pier Time: 6:30pm - 8:00pm Session Summary:
Join Rivet Logic and Liferay for the official Liferay Symposium After Party, an event you won't want to miss! After a day of inspiring keynotes and information packed sessions, unwind at this year’s after party as you cruise beautiful Lake Michigan on a private charter boat. Grab a drink, fill up on a delicious catered buffet, and meet Liferay experts, customers, and community members, all while enjoying the stunning views of Chicago’s skyline over a beautiful sunset! Visit the Rivet Logic booth for more information! |