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Liferay Sync stops syncing files intermittently

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Mohammed Rawoof Shaik,修改在6 年前。

Liferay Sync stops syncing files intermittently

Junior Member 帖子: 37 加入日期: 16-9-25 最近的帖子
Hello LR Community,

Requirement:
Liferay Sync stops syncing files uploaded to a folder on a local system intermittently.

Temporary solution:
I quit Liferay Sync from the system tray and start it again. Once this is done it starts syncing the files. I do this 3-4 times in a week.

Info available:
I checked the logs under C:\Users\<user>\.liferay-sync-3\logs\sync.log,

14:34:09.971 TRACE [pool-11-thread-1] [GetSyncDLObjectUpdateEvent:52] Processing event GetSyncDLObjectUpdateEvent
14:34:09.994 TRACE [pool-11-thread-1] [BaseJSONHandler:362] Handling response GetSyncDLObjectUpdateHandler
14:39:09.981 TRACE [pool-11-thread-1] [GetSyncDLObjectUpdateEvent:52] Processing event GetSyncDLObjectUpdateEvent
14:39:10.003 TRACE [pool-11-thread-1] [BaseJSONHandler:362] Handling response GetSyncDLObjectUpdateHandler
14:44:09.991 TRACE [pool-11-thread-1] [GetSyncDLObjectUpdateEvent:52] Processing event GetSyncDLObjectUpdateEvent
14:44:10.014 TRACE [pool-11-thread-1] [BaseJSONHandler:362] Handling response GetSyncDLObjectUpdateHandler
14:49:10.002 TRACE [pool-11-thread-1] [GetSyncDLObjectUpdateEvent:52] Processing event GetSyncDLObjectUpdateEvent
14:49:10.025 TRACE [pool-11-thread-1] [BaseJSONHandler:362] Handling response GetSyncDLObjectUpdateHandler
14:54:10.013 TRACE [pool-11-thread-1] [GetSyncDLObjectUpdateEvent:52] Processing event GetSyncDLObjectUpdateEvent
14:54:10.037 TRACE [pool-11-thread-1] [BaseJSONHandler:362] Handling response GetSyncDLObjectUpdateHandler

In addition to the above there is logging on the files uploaded to the LR server. However, there isn't much information on any error that suggests a reason why it stopped/failed to sync new files added to the local folder.

Question:
1. What's the reason for this behavior intermittently?
2. Is there a way to find/log more granular details of why the sync fails, to debug this further?

The objective is to make Liferay Sync reliable and available at all times.
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Dennis Ju,修改在6 年前。

RE: Liferay Sync stops syncing files intermittently

Regular Member 帖子: 228 加入日期: 10-9-30 最近的帖子
Hi Mohammed,

Can you send me your logs so I can investigate further? You can email your logs to dennis.ju@liferay.com

To save Liferay Sync logs:

1) Click on the Liferay Sync dock icon
2) Click "Preferences"
3) Click on the "General" tab
4) Click "save logs" on the bottom right
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Dennis Ju,修改在6 年前。

RE: Liferay Sync stops syncing files intermittently (答复)

Regular Member 帖子: 228 加入日期: 10-9-30 最近的帖子
This issue is being tracked here SYNC-1747