SmartConnect is a consulting-led-solutions delivery group, specialising in Digital Transformation cross channels (voice/web/social/mobile/digital), in the areas of CX (CRM, Marketing, CX, BrandWatch…) , Enterprise Digitization (Service Supply Chain Management, Enterprise Program Management), to deliver better outcomes, savings, efficiency in a complex operating environ. Our consulting-led-transformation engagements with our clients, enable them to leverage existing IT investments to leap-frog into digital/mobile & other emerging business models seamlessly. SmartConnect goes beyond technology, focusing on transforming the organization to take advantage of the possibilities that digital channels and emerging technologies provide. We take a human-centered and insight-driven approach to help build new value for our clients, and better experiences for their customers, employees and business partners. Leading enterprises in India, rely on our ability to deliver end-2-end digital transformation across contact-centers, marketing automation, customer experience, cognitive interventions as part of their digital transformation programs.