Grand Connaught Rooms
61-65 Great Queen Street
London WC2B 5DA
2-3 November 2016


What does digital engagement really look like? How can you have consistent, meaningful interaction with your customers? Join your peers at the Liferay Digital Solutions Forum to learn about the latest trends in digital business transformation.

Discover how others leverage Liferay to reach organisational goals, and get a first-hand look at the brand new Liferay Digital Experience Platform. Engage with certified Liferay partners from the region and network, discuss and connect with your peers.

Bryan Cheung

CEO & Founder Liferay
Bryan Cheung steers Liferay's strategic direction and worldwide business development efforts as one of the founders since 2004. Drawing on his technical experience, understanding of customer needs, and a passion for end users, he leads Liferay in delivering effective business solutions to its customers and community.

Mike MacAuley

General Manager Liferay
Mike MacAuley is Liferay’s General Manager for the UK and Ireland. He has been a pioneer in the development of online communities for business since the 1990s and is a strong advocate for digital transformation. Mike has a keen interest in new digital business models supported by open, flexible and agile technology.

Ian Byrne

EMEA Principal Enterprise Territory Manager Hubspot
As one of the founding members of HubSpot EMEA's sales team, Ian has developed a great passion for helping businesses grow. With a customer-first approach, Ian has introduced the Inbound methodology to hundreds of companies, helping define their strategy and educating their teams on best practices.

Riku Österlund

Service Development Manager Fujitsu
Riku Österlund is Service Development Manager for Fujitsu, the global IT equipment and services provider. With over ten years of professional experience in product, service and business development on mobile and web, Riku has overseen digital transformation projects for a variety of international enterprises. His passion is for business innovation and design, prototyping and mobile development.

Edwin Chung

VP Product Management Liferay
Ed has managed strategic accounts around overall design, development and implementation of inter-, intra-, and extranet solutions. He joint Liferay in 2005 with over 12 years of consulting and product management experience within Global 1000 companies. Ed holds a B.S. in Chemistry from the University of California, LA.

Edmund Dueck

Marketing Manager Europe Liferay
Edmund Dueck leads Liferay’s Marketing and PR efforts in Europe, being responsible for implementing the marketing strategy in established and upcoming markets. Edmund draws from over 15 years of experience in B2B communications, media production and digital marketing in enterprise and non-profit contexts.

"The future, the roadmap, the mobile... the whole digital platform is what excites me most. Being able to build an end to end platform rather than lots of individual component parts to our strategy."

Ann Hawkins
Group Business Partner
Walgreens Boots Alliance
Ann Hawkins
Group Business Partner
Walgreens Boots Alliance

What's in it for me?

Public Sector

Public Sector

We know you have a difficult remit, not least how to effectively implement a channel shift strategy. This event will showcase some of your peers and how they have harnessed the Liferay platform to achieve digital transformation, cut costs, improve the customer experience and consolidate legacy systems.

Enterprise IT

Enterprise IT

Are you starting to think about the value of Open Source and how it is transforming Enterprise IT? Are you looking at ways to implement an omni-channel strategy? Why not find out first hand from like minded companies about how they are managing to solve these challenges.



Digital Marketing is about understanding your audience and effectively engaging with them. Come join your peers in looking at cutting edge technology and how it can help you deliver targeted content across multiple channels. Find out about current trends and expand your network.



Discover how technology can personalise how you talk to customers and colleagues. Experience first hand how companies are harnessing the value of Open Source to cut costs and reduce project delivery times. Find out the latest trends in digital customer and social engagement.



Optimise your valuable time with a one to one meeting with the Liferay leadership team. Get a personal demo of the leading digital experience platform, and learn first hand from recognised industry leaders how they are harnessing open source. Stay ahead of the latest trends, including audience targeting and omni-channel delivery.

One-on-One Consulting

One-on-One Consulting

Meet a Liferay consultant for a one-on-one consultation. This 25-minute meeting lets you gain expert insights specific to your needs, discuss your business and technical requirements in detail, and learn about product features. Slots are limited and will fill up fast. To register please send a request via e-mail.
See the full agenda
3 November
9:00 - 9:30
Registration and Breakfast
Time: 9:00 - 9:30
9:30 - 10:00
Welcome and Introduction
Time: 9:30 - 10:00
Mike MacAuley
General Manager, Liferay
Mike MacAuley, Liferay
10:00 - 10:30
The Essence of Digital Transformation
Time: 10:00 - 10:30
Bryan Cheung
CEO & Founder, Liferay
Session Summary:

Today, businesses want to provide tailored experiences to customers, but find it challenging to go deeper than new apps and websites. To truly change outcomes for customers, businesses must resolve to change underlying business operations, often with the help of digital technology. This talk will focus on how organisations are addressing these challenges by using technology to re-think business models and change the way they build relationships with customers.

Bryan Cheung, Liferay
10:30 - 11:00
Case Study - Digital Transformation: inside and out
Time: 10:30 - 11:00
Riku Österlund
Service Development Manager, Fujitsu
Session Summary:

Fujitsu is a global IT equipment and services provider with more than 150,000 employees operating in over 100 countries. With Liferay they have created one platform to deliver a holistic digital solution for the EMEA region. The new solution unifies communications and the entire customer experience across multiple touch points. It has also transformed the organisational culture and streamlined internal processes across diverse business units.

Riku Österlund, Fujitsu
11:00 - 11:20
Networking Break
Time: 11:00 - 11:20
11:20 - 11:50
Hubspot's Simple Guide to Digital Strategy in 2017
Time: 11:20 - 11:50
Ian Byrne
EMEA Principal Enterprise Territory Manager, Hubspot
Session Summary:

No longer just the domain of the CMO, marketing technology is a force every CIO needs to reckon with. How can you ensure your marketing and technology work together to support your business strategy? Guest keynote speaker Ian Byrne (HubSpot) sheds light on staying ahead of the digital strategy game, including: measuring success through analytics, the influence of data quality on revenue and the power of inbound marketing.

Ian Byrne, Hubspot
11:50 - 12:20
Case Study
Time: 11:50 - 12:20
12:20 - 13:20
Lunch Break
Time: 12:20 - 13:20
13:20 - 13:50
Case Study
Time: 13:20 - 13:50
13:50 - 14:50
Expert Exchange Sessions
Time: 13:50 - 14:50
14:50 - 15:10
Networking Break
Time: 14:50 - 15:10
15:10 - 15:40
Liferay Expert Session
Time: 15:10 - 15:40
Ian Byrne
EMEA Principal Enterprise Territory Manager, Hubspot
Ian Byrne, Hubspot
15:40 - 16:10
Liferay Roadmap
Time: 15:40 - 16:10
Edwin Chung
VP Product Management, Liferay
Edwin Chung, Liferay
16:10 - 16:30
Closing Remarks
Time: 16:10 - 16:30
16:30 - 18:00
Networking Reception
Time: 16:30 - 18:00

Expert Exchange

One of the most valuable elements of the Forum is the Expert Exchange. This session brings together small groups of you and your peers to debate and learn from our collective knowledge and experience. Bringing together innovators and thought leaders in this way ensures you take away real insight and value to add to your own organisation.

In a moderated small group setting, best practices will be discussed, ideas exchanged and questions answered on the latest topics in digital business transformation. After 30 minutes in one group, attendees rotate groups and immerse themselves in another high-level topic. Participants from previous events frequently cite this part of the Forum as their highlight - once you experience it for yourself you will know why.

Bryan Cheung

CEO & Founder

Matt Fulford


Ed Chung

VP Product Management

Venue - Grand Connaught Rooms

The Grand Connaught Rooms are Grade II* listed and come with an impressive and colourful history, from the founding of the Anti-Slavery Society to the Football Association.

Today it is an elegant venue situated conveniently between Covent Garden and Holborn. It is just a five minute walk from either station, or a 15-minute walk to London King's Cross, Euston and St Pancras Train Stations.