Email "Your New Password" not sent

[Alberto Martínez, modificado 7 Anos atrás.]

Hello everyone!

I´m using Liferay 6.2 GA4 on tomcat 7.0

I´m trying to send email to the user when he/she change his/her password and does not work.

I follow the next steps:
1. I click "I forget password"
2. I type email into input text to send to my inbox link to reset password
3. I go to my inbox, click on link to reset password
4. I type the new password into input text and confirm the new password into another input text and click on "change password" button

After of this, the portal must send a email to my inbox with confirmation, but it never come

Is it necesary to change or add anything in portal-ext.properties or in any configuration?

Thank you!!

[Fernando Fernandez, modificado 7 Anos atrás.]

Hi Alberto,

Log in as an Administrator, go to Control Panel / Server Adminstration / Mail and check your Outgoing SMTP Server settings.

HTH

Fernando

[Alberto Martínez, modificado 7 Anos atrás.]

Thanks Fernando.

The configuration is fine I think.
In fact, I receive other emails from my portal.
The only one notification I don´t receive is password change confirmation.

[Shiva goud, modificado 7 Anos atrás.]

Please check the checkbox in Control-Panel"---> Settings --> Authentication-->"Allow users to request forgotten passwords?

[Alberto Martínez, modificado 7 Anos atrás.]

Thanks Shiva

That checkbox is active.
In fact, all checkboxes are active in this page.

Any idea more, please? I don´t know what can I do

[Denis Cucchietti, modificado 7 Anos atrás.]

Hi,
I have exactly the same problem ! All email notifications works expect when i change the password.

Did you find a solution?

Thanks

[Alberto Martínez, modificado 7 Anos atrás.]

I´m sorry but not

[Denis Cucchietti, modificado 7 Anos atrás.]

Thanks !

The problem is always present in Liferay 6.2 GA 6 , to make it works i overrided the UserLocalService like that :

public class UserLocalServiceWrapperImpl extends UserLocalServiceWrapper {     

public UserLocalServiceWrapperImpl(UserLocalService userLocalService) {         super(userLocalService);     }    

 @Override     
public User updatePassword( long userId, String password1, String password2,boolean passwordReset) throws PortalException, SystemException {         
return updatePassword( userId, password1, password2, passwordReset, false);    
 }     

@Override     
public User updatePassword(long userId, String password1, String password2,boolean passwordReset, boolean silentUpdate)             throws PortalException, SystemException {        
 User user = super.updatePassword(userId, password1, password2, passwordReset, silentUpdate);              

if (user != null) {            
 ServiceContext sc = new ServiceContext();             
long companyId = user.getCompanyId();             
String adminEmailFromName = PrefsPropsUtil.getString(companyId, PropsKeys.ADMIN_EMAIL_FROM_NAME);            
String adminEmailFromAddress = PrefsPropsUtil.getString(companyId, PropsKeys.ADMIN_EMAIL_FROM_ADDRESS);             
String adminEmailPasswordSentSubject = PrefsPropsUtil.getContent(companyId, PropsKeys                     .ADMIN_EMAIL_PASSWORD_SENT_SUBJECT); 
String adminEmailPasswordSentBody = PrefsPropsUtil.getContent(companyId, PropsKeys                     .ADMIN_EMAIL_PASSWORD_SENT_BODY);             

UserLocalServiceUtil.sendPassword(user.getCompanyId(), user.getEmailAddress(), adminEmailFromName,adminEmailFromAddress, adminEmailPasswordSentSubject, adminEmailPasswordSentBody, sc);         
}         

return user;    
         }
 }