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Alagammai Kasi
Downloading in different file format
3 de Dezembro de 2012 02:05
Resposta

Alagammai Kasi

Ranking: Regular Member

Mensagens: 149

Data de entrada: 31 de Julho de 2012

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I am receiving complaints from users that when they want to download the files into another version – the “internal server error” message appears. They can only download the files in the original format.

But other options are shown to them. Please refer to the attachment and advice me on how to fix this.

It was working fine prior to this.
Please guide me on how to fix this.

Thanks
Anexo

Anexos: Capture.PNG (12,1k)
Mika Koivisto
RE: Downloading in different file format
3 de Dezembro de 2012 13:43
Resposta

Mika Koivisto

LIFERAY STAFF

Ranking: Liferay Legend

Mensagens: 1513

Data de entrada: 7 de Agosto de 2006

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You probably don't have OpenOffice running. See the openoffice section from Server Administration page on Liferay User Guide.
Alagammai Kasi
RE: Downloading in different file format
3 de Dezembro de 2012 19:55
Resposta

Alagammai Kasi

Ranking: Regular Member

Mensagens: 149

Data de entrada: 31 de Julho de 2012

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Dear Mika Koivisto,

Thanks for your reply but not able to download even txt or any simple formats like pdf.
My machine has adobe reader.

Thanks - ALagu
Alagammai Kasi
RE: Downloading in different file format
3 de Dezembro de 2012 20:01
Resposta

Alagammai Kasi

Ranking: Regular Member

Mensagens: 149

Data de entrada: 31 de Julho de 2012

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Open office is enabled!
Mika Koivisto
RE: Downloading in different file format
4 de Dezembro de 2012 09:32
Resposta

Mika Koivisto

LIFERAY STAFF

Ranking: Liferay Legend

Mensagens: 1513

Data de entrada: 7 de Agosto de 2006

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Yeah but do you have open office running on the server?
Alagammai Kasi
RE: Downloading in different file format
5 de Dezembro de 2012 19:19
Resposta

Alagammai Kasi

Ranking: Regular Member

Mensagens: 149

Data de entrada: 31 de Julho de 2012

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There is open office installed in that machine.

Is that what I should look for?

Thanks - Alagu
Mika Koivisto
RE: Downloading in different file format
6 de Dezembro de 2012 15:35
Resposta

Mika Koivisto

LIFERAY STAFF

Ranking: Liferay Legend

Mensagens: 1513

Data de entrada: 7 de Agosto de 2006

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Yeah but do you have it running in headless mode? It's running in headless mode if you've started it up like instructed in Liferay User Guide. Like this:

1soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;" --nofirststartwizard