Liferay 6.2 Can not export the Global site - NoSuchGroupException

[7年前 に William Gosse によって更新されました。]

I'm not able to export the web content from my Global site because the export page is not rendering completely.

I'm seeing the following exception being added each time I try to do an export:
15:33:49,535 ERROR [http-hal-pptla-d01/10.5.75.167:8443-4][IncludeTag:129] Current URL /group/control_panel/manage?p_p_id=86&p_p_lifecycle=0&p_p_state=pop_up&doAsGroupId=20195&refererPlid=20185&controlPanelCategory=sites&_86_struts_action=%2Fportlet_configuration%2Fexport_import&_86_redirect=%2Fgroup%2Fcontrol_panel%2Fmanage%3Fp_p_auth%3DMZWLlsvF%26p_p_id%3D15%26p_p_lifecycle%3D0%26p_p_state%3Dmaximized%26p_p_mode%3Dview%26doAsGroupId%3D20195%26refererPlid%3D20185%26controlPanelCategory%3Dsites%26_15_redirect%3D%252Fgroup%252Fcontrol_panel%253FrefererPlid%253D20185%2526p_p_id%253D134&_86_returnToFullPageURL=%2Fgroup%2Fcontrol_panel%2Fmanage%3Fp_p_auth%3DMZWLlsvF%26p_p_id%3D15%26p_p_lifecycle%3D0%26p_p_state%3Dmaximized%26p_p_mode%3Dview%26doAsGroupId%3D20195%26refererPlid%3D20185%26controlPanelCategory%3Dsites%26_15_redirect%3D%252Fgroup%252Fcontrol_panel%253FrefererPlid%253D20185%2526p_p_id%253D134&_86_portletResource=15&_86_&yui_patched_v3_11_0_1_1463412825340_1327=1463412829344 generates exception: java.lang.IllegalStateException: com.liferay.portal.NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20191, classPK=56801}
com.liferay.portal.NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20191, classPK=56801}
at com.liferay.portal.service.persistence.GroupPersistenceImpl.findByC_C_C(GroupPersistenceImpl.java:5227)
at com.liferay.portal.service.impl.GroupLocalService

[7年前 に William Gosse によって更新されました。]

I'm seeing the NoSuchGroupException affecting other parts of Liferay such as deleting sites and users. When I try to delete an inactive user i get and INV001 displayed in the control panel and the following in my log file:

13:46:14,879 ERROR [http-hal-pptla-d01/10.5.75.167:8443-4][render_portlet_jsp:132] null
com.liferay.portal.NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20191, classPK=56801}
at com.liferay.portal.service.persistence.GroupPersistenceImpl.findByC_C_C(GroupPersistenceImpl.java:5227)
at com.liferay.portal.service.impl.GroupLocalServiceImpl.getUserPersonalSiteGroup(GroupLocalServiceImpl.java:1962)

[7年前 に Jorge Díaz によって更新されました。]

Hi William,

Check classNameId=20191 value in classname_ database table ¿What classname is related to it?

Do you have the full stacktrace of first export error?

[7年前 に William Gosse によって更新されました。]

Thanks for your response.

There's one entry for 20191 in the classname_ table with a value: com.liferay.portal.model.UserPersonalSite

Here's the stack trace:
16:52:48,289 ERROR [http-hal-pptla-d01/10.5.75.167:8443-5][IncludeTag:129] Current URL /group/control_panel/manage?p_p_id=86&p_p_lifecycle=0&p_p_state=pop_up&doAsGroupId=20195&refererPlid=20185&controlPanelCategory=sites&_86_struts_action=%2Fportlet_configuration%2Fexport_import&_86_redirect=%2Fgroup%2Fcontrol_panel%2Fmanage%3Fp_p_auth%3Dqg2vT2iy%26p_p_id%3D15%26p_p_lifecycle%3D0%26p_p_state%3Dmaximized%26p_p_mode%3Dview%26doAsGroupId%3D20195%26refererPlid%3D20185%26controlPanelCategory%3Dsites%26_15_redirect%3D%252Fgroup%252Fcontrol_panel%253FrefererPlid%253D20185%2526p_p_id%253D134&_86_returnToFullPageURL=%2Fgroup%2Fcontrol_panel%2Fmanage%3Fp_p_auth%3Dqg2vT2iy%26p_p_id%3D15%26p_p_lifecycle%3D0%26p_p_state%3Dmaximized%26p_p_mode%3Dview%26doAsGroupId%3D20195%26refererPlid%3D20185%26controlPanelCategory%3Dsites%26_15_redirect%3D%252Fgroup%252Fcontrol_panel%253FrefererPlid%253D20185%2526p_p_id%253D134&_86_portletResource=15&_86_&yui_patched_v3_11_0_1_1463417563641_1329=1463417567894 generates exception: java.lang.IllegalStateException: com.liferay.portal.NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20191, classPK=56801}
com.liferay.portal.NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20191, classPK=56801}
at com.liferay.portal.service.persistence.GroupPersistenceImpl.findByC_C_C(GroupPersistenceImpl.java:5227)
at com.liferay.portal.service.impl.GroupLocalServiceImpl.getUserPersonalSiteGroup(GroupLocalServiceImpl.java:1962)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)
at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:62)
at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)

Just some additional observations:
1. I’m assuming, based on the exception, that Liferay is looking for an entry in the group_ with the values companyId=20155, classNameId=20191, classPK=56801. No such entry exists.
2. The only entry in the group_ table that close to this is companyId=20155, classNameId=20191, classPK=20159.
3. classPK=56801 matches the default user’s id in the user_ in the user table and classPK=20159 has no match in the user_.
4. classNameId=20191 does have a match in the classname_ table with the value com.liferay.portal.model.UserPersonalSite.

We could try changing the record in the group_ table to have the companyId=20155, classNameId=20191, classPK=56801 key that Liferay’s looking for. I really hat messing with Liferay’s data base this way.

[7年前 に William Gosse によって更新されました。]

Yahoo! Ok I tried my idea about changing the record in the group_ table to have the companyId=20155, classNameId=20191, classPK=56801 key that Liferay’s looking for and now everything seems to be working, exporting, deleting…

Again I really hate messing with Liferay’s data base this way but if it saves us from having to reinstall so be it.