data not displaying in Address tab

[11年前 に Samita Bhujbal によって更新されました。]

Hi I have one user on my portal. When he logs in portal and goes to "My Account",there on clicking on Address tab blank page displays. Previously it was showing User's address there.but now suddenly it is not displaying anything. What can be the reason behind this??

[11年前 に Tejas Kanani によって更新されました。]

Hi Samita,

Are you getting any error in back logs ? Can you please share it ? It will give more clear idea that what could be the exact problem.

[11年前 に Samita Bhujbal によって更新されました。]

No i am not getting any error in backend.That's why i am unable to find out the reason. I am using liferay 5.2.3

[11年前 に Jignesh Vachhani によって更新されました。]

Have you made any existing code customization by writing a hook or ext ? Most probably this error would come because of some code problem in addresses.jsp.
If you haven't do anything with the code then you can replace with fresh code of users_admin portlet from tomcat bundle(tomcat-7.0.23\webapps\ROOT\html\portlet\users_admin) with your code and try again.

[11年前 に Samita Bhujbal によって更新されました。]

Thanks for reply.
Actually I am not developing anything now.I am just giving support to existing developed portlet . This portal is developed in Liferay 5.2.3. Before some days new user registered on this portal and he was able to log in. After log-in,when User gone to control panel he was able to see all address details.But from last few days Address page is displaying blank though there is no any change happened in application as well as database part.

[11年前 に Hitoshi Ozawa によって更新されました。]

Which version of Liferay are you using?

I have one user on my portal.

Do you mean one additional user beside the default admin user? Can the admin see the address?

When he logs in portal and goes to "My Account"

Can the use access the information from going to Control Panel -> User
If so, and if you're using Liferay 6.0.x, it may just be liferay bug. I think this was fixed in the current source trunk.

[11年前 に Samita Bhujbal によって更新されました。]

No this is general liferay user who registered on portal and able to log in in portal. This portal is developed in Liferay-5.2.3.

[11年前 に Hitoshi Ozawa によって更新されました。]

Can the admin see the user's address? Can the user see the address from Control Panel?

[11年前 に Samita Bhujbal によって更新されました。]

yes both user and admin have access to address from control panel.

[11年前 に Hitoshi Ozawa によって更新されました。]

Is the addressing being displayed when admin and user selects Address from Control Panel -> User?

[11年前 に Samita Bhujbal によって更新されました。]

previuosly User's address was displaying there in text box. But now page is blank.Nothing is displaying there.not only text box also.

[11年前 に Hitoshi Ozawa によって更新されました。]

Can you post a screenshot of trying to display address from Control Panel?

[11年前 に Samita Bhujbal によって更新されました。]

Hi i am sending screenshot for the address tab.

[11年前 に Jignesh Vachhani によって更新されました。]

Please check your browser console .
Is there any javascript related error in browser console ?

[11年前 に Hitoshi Ozawa によって更新されました。]

Like did you upgrade you web browser or applied a patch recently?

[11年前 に Samita Bhujbal によって更新されました。]

There is no javascript related error in browser.