Error trying to pay using paypal

[Jonatan Oyola, modifié il y a 8 années.]

Hi

I am trying to buy a plugin in the marketplay, and It's impossible to pay using an American Express card.

Error: Your credit card isnt valid. Please try again, using another funding source.

We called to Ametican Client Center, and They said that American blocks pays > 1000 dolars. It's the only way to pay it.

Heeeelp!!!! Thanks

[JC Choi, modifié il y a 8 années.]

Hi Jonatan - Unfortunately, if American Express is limiting the transaction amount, there isn't much we can do about that. You have 2 options:

1. Try using a different credit card (Mastercard, Visa, etc.). OR
2. Select the "Invoice Me" option. You'll receive an invoice from our Accounts dept. and then you can pay via bank transfer or a check. With this option, your app will become available after we receive payment.