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Groups in Contact Center
Bernd Schneider, modifié il y a 10 années.
Groups in Contact Center
New Member Publications: 2 Date d'inscription: 25/01/13 Publications récentes
Hey guys,
I'm getting to know Social Office.
For our project i was asked whether it is possible to create Contact Groups in the "Contacts Center" Portlet.
As far as i can see, you can add own users to your addressbook. And on the left side i can set a filter to All/Connections/Following/My Contacts and Members of XXX, YYY with XXX and YYY being my sites. Can i somehow make one more filter there to display just a group of my contacts?
My second question aims at the "My Contacts". If i click "Add", a window appears where i can insert a name, email address and a comment. is it possible to give more information fields there such as address and telephone number like in the regular user profiles?
thank you for your help in advance
Bernd
I'm getting to know Social Office.
For our project i was asked whether it is possible to create Contact Groups in the "Contacts Center" Portlet.
As far as i can see, you can add own users to your addressbook. And on the left side i can set a filter to All/Connections/Following/My Contacts and Members of XXX, YYY with XXX and YYY being my sites. Can i somehow make one more filter there to display just a group of my contacts?
My second question aims at the "My Contacts". If i click "Add", a window appears where i can insert a name, email address and a comment. is it possible to give more information fields there such as address and telephone number like in the regular user profiles?
thank you for your help in advance
Bernd