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Bernd Schneider
Groups in Contact Center
17 mai 2013 05:46

Bernd Schneider

Rang: New Member

Publications: 2

Date d'inscription: 25 janvier 2013

Publications Récentes

Hey guys,

I'm getting to know Social Office.

For our project i was asked whether it is possible to create Contact Groups in the "Contacts Center" Portlet.

As far as i can see, you can add own users to your addressbook. And on the left side i can set a filter to All/Connections/Following/My Contacts and Members of XXX, YYY with XXX and YYY being my sites. Can i somehow make one more filter there to display just a group of my contacts?

My second question aims at the "My Contacts". If i click "Add", a window appears where i can insert a name, email address and a comment. is it possible to give more information fields there such as address and telephone number like in the regular user profiles?

thank you for your help in advance