Liferay Cluster Setup - Error while accessing the Shared drive for DL

[Suman Giri Hanmandla, modificado hace 7 años.]

Environment details:
Windows Server 2012R2
Liferay - liferay-portal-6.2-ee-sp14
Liferay runs as Windows Service using Liferay Service account we created
Tomcat - tomcat-7.0.62

We have configured Liferay in cluster mode. And as part of this the Document Library is mapped to a shared drive using the portal-ext property:
dl.store.file.system.root.dir=Z:/caching

Z drive has the read/write access to Liferay Service Account

when we start the server, we get the below expcetion:
16:20:32,741 ERROR [http-bio-443-exec-3][StoreFactory:108] java.io.IOException: Unable to create directory Z:\caching
java.io.IOException: Unable to create directory Z:\caching
at org.apache.commons.io.FileUtils.forceMkdir(FileUtils.java:2024)
at com.liferay.portal.util.FileImpl.mkdirs(FileImpl.java:730)
at com.liferay.portal.kernel.util.FileUtil.mkdirs(FileUtil.java:318)
at com.liferay.portlet.documentlibrary.store.FileSystemStore.<init>(FileSystemStore.java:50)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.liferay.portal.kernel.util.InstanceFactory.newInstance(InstanceFactory.java:63)
at com.liferay.portal.kernel.util.InstanceFactory.newInstance(InstanceFactory.java:27)
at com.liferay.portlet.documentlibrary.store.StoreFactory._getInstance(StoreFactory.java:132)
at com.liferay.portlet.documentlibrary.store.StoreFactory.getInstance(StoreFactory.java:105)
at com.liferay.portlet.documentlibrary.store.StoreProxyImpl.getFileAsStream(StoreProxyImpl.java:176)
at com.liferay.portlet.documentlibrary.store.SafeFileNameStoreWrapper.getFileAsStream(SafeFileNameStoreWrapper.java:264)
at com.liferay.portlet.documentlibrary.store.DLStoreImpl.getFileAsStream(DLStoreImpl.java:300)
at com.liferay.portlet.documentlibrary.store.DLStoreUtil.getFileAsStream(DLStoreUtil.java:452)
at com.liferay.portlet.documentlibrary.service.impl.DLFileEntryLocalServiceImpl.getFileAsStream(DLFileEntryLocalServiceImpl.java:1101)
at com.liferay.portlet.documentlibrary.service.impl.DLFileEntryLocalServiceImpl.getFileAsStream(DLFileEntryLocalServiceImpl.java:1084)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)


Did anyone faced a similar issue and any insight is appreciated.

Thanks,
Suman.H

[David H Nebinger, modificado hace 7 años.]

Silly question, but did you try creating the folder using the service account? An error like this isn't going to manufacture itself, it's probably reporting a true and valid error.








Come meet me at the LSNA!

[Suman Giri Hanmandla, modificado hace 7 años.]

Yes, we are able to create the folder manually using the service account we created. Under windows service Logon details we provided settings for Tomcat to run with service account - I doubt if the process really runs under this account.

Another aspect we tried - we have created Read/write access to "Everyone" for the shared drive, still get the same error.

Regards,
Suman.H