Helen Morton:
This is my question also. Any answers/suggestions for this 6 years later?
It always helps to know what
exactly you did, what you observe, what you've tried and what you expect.
Let alone the version this applies to.
Based on a one-liner "something doesn't work", few - if any - people will reach out, try to figure out what might have been done. Especially on a free forum. Please add as much information as you can - it's possible that someone can spot a common mistake in code you post. Or identify a bug in the product - and it might even have been fixed in a later version than what you use.
