Downloading from Marketplace is too complex

[Hitoshi Ozawa, modificado hace 11 años.]

Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113

[James Falkner, modificado hace 11 años.]

Hitoshi Ozawa:

Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113

Hey Hitoshi, thanks for pointing that user to the documentation. Do you have a suggestion as to how to make it more intuitive?

[Hitoshi Ozawa, modificado hace 11 años.]

It's difficult to find the "Download" button.

Amazon has a "one click" to lessen user action to purchase an item, MarketPlace is requiring to many clicks to download a file. I think users will also get confused when they see the "purchase" radio button because they think they're download a "free" software. This is another reason to go with "$0.00" instead of "free" because with $0.00, users will know that they have to "purchase" it but it's going to cost $0.00. With "free", it's confusing when the "purchase" page comes up.

Another alternative is to skip the purchase page when the plugin is "free" and just go straight to the download page.

[Brian Kim, modificado hace 11 años.]

Thanks for the feedback, Hitoshi.

Let me bring it up with our UI team. We'll see if we can incorporate some other changes in the next iterative release that will help to alleviate the confusion.

[Hitoshi Ozawa, modificado hace 11 años.]

We'll see if we can incorporate some other changes in the next iterative release that will help to alleviate the confusion.

Yes, please don't hold up the releases like it was done with liferay 6.1.1 GA2. I'll rather have something that I can use NOW rather than perfectly working system sometime in the future. :-)

[gordon daniels, modificado hace 11 años.]

I agree with Hitoshi. The marketplace interaction is very confusing. A game stopper for me using ga2, is that the plugins that were available in ga1 are not available in ga2. So, if you build a theme using plugins that were available in ga1 your up the creek without a paddle.

Also finding search capability was not that easy.

[Brian Kim, modificado hace 11 años.]

Hitoshi Ozawa:

Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113

Hi Hitoshi,

Interestingly enough, we're already in the process of updating the app details page to give it a cleaner look that may or may not help to make it more intuitive. We hope to roll it out in the next several weeks.

[Penny Cooper, modificado hace 11 años.]

Hi, I just want to download one antivirus software from marketplace, I want to know the procedures for it.

[gordon daniels, modificado hace 11 años.]

Penny: Login to portal to to control panel. The upper left corner of control panel is marketplace. Select it and it will ask for your liferay login email and password. Enter them and select your plugins and follow the directions.