Liferay cannot connect to marketplace

[Ashna Dosieah, geändert vor 7 Jahren.]

Hi,

Wanted to import templates from Liferay marketplace from Control panel> App Manager>Store.
However, getting message : Unable to connect to marketplace.

Please note : - Have full admin rights
- In Control Panel> App Manager> All apps, have noticed the following message under 'Marketplace Portlet Version 6.2.0.3 : "There are no configurable plugins for this app."+ no side icon available to activate or deactivate this app.

Please advise on to how to solve this issue so we can get the templates from Liferay Marketplace.