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Erik Forsström
Organizations "missing"
March 29, 2011 1:43 AM
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Erik Forsström

Rank: Junior Member

Posts: 59

Join Date: March 25, 2010

Recent Posts

Another weird issue for me. This time it's regarding Organizations.

We recently moved our Liferay installation from server A to server B. We didn't perform an actual install, but we copied the whole directory structure and dumped the MySQL-database as such to the new server. After fixing a mysql-user -problem the server went up and has been working perfectly, except for one exception.

Organizations are not showing on the Portal --> Organizations list. Not one.

They are actually there. All the pages load normally, document library works fine, the users are still members of their organizations, but the organizations can't be found when I click Portal --> Organizations. If I for example try to add a user to a specific Organization by editing the User, it works fine. The organizations get listed as they are supposed to.

In every other respect the organizations are working fine except the actual Organization list. The main problem is, that I can't actually delete any organizations now. Or edit their information. Can anyone offer any insight why this is so? Did I break something when importing the mysql database as such from the previous server?

Could different language settings effect this? Or creating new users...?

Thanks for any insight into this :-)


EDIT: I think this one should have been in the "Using Liferay" -category. Sorry about that. Any admin - feel free to move this, if necessary.
Manish Kumar Gupta
RE: Organizations "missing"
March 29, 2011 1:55 AM
Answer

Manish Kumar Gupta

LIFERAY STAFF

Rank: Liferay Master

Posts: 535

Join Date: May 15, 2008

Recent Posts

Can you try re-indexing from control panel?
Erik Forsström
RE: Organizations "missing"
March 29, 2011 2:13 AM
Answer

Erik Forsström

Rank: Junior Member

Posts: 59

Join Date: March 25, 2010

Recent Posts

I tried "Server Administration" --> Reindex all search indexes, but unfortunately it didn't seem to effect anything. :-/
Erik Forsström
RE: Organizations "missing"
March 29, 2011 2:35 AM
Answer

Erik Forsström

Rank: Junior Member

Posts: 59

Join Date: March 25, 2010

Recent Posts

Thank you, Manish! Actually your answer did solve the problem!

It appeared we had some problems with file permissions because after we tried running Liferay as root, I managed to reindex as you suggested and after that the Organizations all showed up. While trying to reindex as a normal user (which was supposed to have all the permissions) it only returned a huge error stacktrace and didn't do anything.

Thank you! Still need to figure out a few quirks with the file permissions, looks like!