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Hitoshi Ozawa
Downloading from Marketplace is too complex
August 13, 2012 7:26 AM
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Hitoshi Ozawa

Rank: Liferay Legend

Posts: 7949

Join Date: March 23, 2010

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Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113
James Falkner
RE: Downloading from Marketplace is too complex
August 13, 2012 7:45 AM
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James Falkner

Community Moderator

Rank: Liferay Legend

Posts: 1406

Join Date: September 17, 2010

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Hitoshi Ozawa:
Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113



Hey Hitoshi, thanks for pointing that user to the documentation. Do you have a suggestion as to how to make it more intuitive?
Brian Kim
RE: Downloading from Marketplace is too complex
August 13, 2012 3:29 PM
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Brian Kim

LIFERAY STAFF

Rank: Expert

Posts: 319

Join Date: August 16, 2004

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Hitoshi Ozawa:
Downloading from Marketplace it too complex to regular end-user. It's confusing to know what to do after the plugin description page appears.

Example of confused user in the following thread who is trying to download social office. It is possible to make it more intuitive?
http://www.liferay.com/community/forums/-/message_boards/message/15571113


Hi Hitoshi,

Interestingly enough, we're already in the process of updating the app details page to give it a cleaner look that may or may not help to make it more intuitive. We hope to roll it out in the next several weeks.
Hitoshi Ozawa
RE: Downloading from Marketplace is too complex
August 13, 2012 3:52 PM
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Hitoshi Ozawa

Rank: Liferay Legend

Posts: 7949

Join Date: March 23, 2010

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It's difficult to find the "Download" button.

Amazon has a "one click" to lessen user action to purchase an item, MarketPlace is requiring to many clicks to download a file. I think users will also get confused when they see the "purchase" radio button because they think they're download a "free" software. This is another reason to go with "$0.00" instead of "free" because with $0.00, users will know that they have to "purchase" it but it's going to cost $0.00. With "free", it's confusing when the "purchase" page comes up.

Another alternative is to skip the purchase page when the plugin is "free" and just go straight to the download page.
Brian Kim
RE: Downloading from Marketplace is too complex
August 13, 2012 9:32 PM
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Brian Kim

LIFERAY STAFF

Rank: Expert

Posts: 319

Join Date: August 16, 2004

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Thanks for the feedback, Hitoshi.

Let me bring it up with our UI team. We'll see if we can incorporate some other changes in the next iterative release that will help to alleviate the confusion.
Hitoshi Ozawa
RE: Downloading from Marketplace is too complex
August 13, 2012 11:54 PM
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Hitoshi Ozawa

Rank: Liferay Legend

Posts: 7949

Join Date: March 23, 2010

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We'll see if we can incorporate some other changes in the next iterative release that will help to alleviate the confusion.


Yes, please don't hold up the releases like it was done with liferay 6.1.1 GA2. I'll rather have something that I can use NOW rather than perfectly working system sometime in the future. :-)
gordon daniels
RE: Downloading from Marketplace is too complex
August 15, 2012 8:47 AM
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gordon daniels

Rank: Liferay Master

Posts: 723

Join Date: August 23, 2008

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I agree with Hitoshi. The marketplace interaction is very confusing. A game stopper for me using ga2, is that the plugins that were available in ga1 are not available in ga2. So, if you build a theme using plugins that were available in ga1 your up the creek without a paddle.

Also finding search capability was not that easy.
Penny Cooper
RE: Downloading from Marketplace is too complex
September 3, 2012 1:42 AM
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Penny Cooper

Rank: New Member

Posts: 2

Join Date: July 16, 2012

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Hi, I just want to download one antivirus software from marketplace, I want to know the procedures for it.
gordon daniels
RE: Downloading from Marketplace is too complex
September 3, 2012 7:43 AM
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gordon daniels

Rank: Liferay Master

Posts: 723

Join Date: August 23, 2008

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Penny: Login to portal to to control panel. The upper left corner of control panel is marketplace. Select it and it will ask for your liferay login email and password. Enter them and select your plugins and follow the directions.